Shipping Policy
About Our Shipping
Thank you for shopping with McClatrwen Records. We take care in preparing and shipping merchandise purchased through our website. This Shipping Policy explains how orders are processed, shipped, and handled.
Order Processing
Orders are processed after payment has been successfully received. Processing times may vary depending on the item, availability, customization, production requirements, and order volume. Any estimated processing or shipping information provided at checkout is an estimate and is not a guaranteed delivery date.
Shipping & Delivery
Orders are shipped using available carriers and shipping methods selected at checkout. Shipping costs, when applicable, are calculated and displayed before purchase. Delivery times may vary based on destination, carrier delays, weather, holidays, and other circumstances outside the control of McClatrwen Records.
Tracking & Delivery
When tracking information is available, customers will receive shipping details using the contact information provided with their order. Once an order has been transferred to the shipping carrier, delivery times are subject to the carrier’s schedule and operations.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you discover an error in your shipping information, please contact McClatrwen Records as soon as possible. Address changes cannot be guaranteed after an order has entered processing or has shipped.
Lost, Damaged, or Missing Orders
If an order arrives damaged or does not arrive as expected, please contact McClatrwen Records with your order information. We will review the circumstances and assist with the appropriate next steps. Carrier-related claims may be subject to the carrier’s policies and procedures.
Returns & Refunds
Returns, exchanges, and refunds are governed by the McClatrwen Records Refund Policy. Please review our Refund Policy before completing your purchase.
Questions About Your Order
For questions regarding an order or shipment, contact McClatrwen Records at info@mcclatrwenrecords.com